OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
122 ratings and 81 comments received in the last 90 days.
10 June 2025
Again excellent service from Duane. Nothing was too much trouble and he answered our questions in a professional manner. A very good salesman without being pushy at all. I would give more than 10 if I could.
02 June 2025
We were kept informed at all stages of the transaction.
30 May 2025
Good
24 May 2025
Nathan made the process so simple !
23 May 2025
I was blown away with the small details that make the experience exciting and rememberable.
16 May 2025
Duane was excellent
07 May 2025
The overall experience has been enjoyable and highly satisfying -as indeed, have the previous four Mini purchases. The personal service we have repeatedly received from Duane Tomaselli, has been exemplarily.
07 May 2025
Been dealing with this Mini centre for almost twenty years. There are good reasons we return time after time: positive relations, knowledgeable and caring staff. Always a fair deal.
03 May 2025
Our Sales Consultant ( Duane ) is very kind and professional and we felt at ease and safe purchasing our New MINI from him.
16 July 2025
The service was completed in a timely fashion, earlier than I expected which was very helpful.
15 July 2025
Great service, thank you
14 July 2025
Everyone was professional courteous and we weren't hanging around for ages
13 July 2025
Leonie is such an amazing member of staff there. She always ensures I am looked after properly and I have never been anything less than thrilled with how supportive and efficient she is when dealing with me.
11 July 2025
Because you resolved my issue
08 July 2025
Start to finish professional and friendly service
07 July 2025
Great customer service and video updates from the service team
07 July 2025
As a person with a disability & travelling 15 miles I would like to have been offered a courtesy car.
06 July 2025
See previous
03 July 2025
Did the job in time frame. No big surprises. Clean car delivered back with cheery guy in reception!
07 July 2025
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